Norwalk Drive-Up Storage

Brian S

The facility is fine and the staff is helpful and friendly. The fees are a problem however. We’ve been there for a year and a half and the monthly fees have doubled. We started around $165 and now they are $350. They claim it’s due to costs rising. I’m guessing they haven’t risen 100%. Feels like a scam deal. So, after speaking with Melissa, we had a nice conversation. She was very helpful and honest. She was truly concerned about the pricing and is working towards a solution. Honestly, if it weren’t for Melissa, I would most likely be looking for a new facility.

Matt Chamberlin

Melissa and Shar have been so helpful! I am so grateful for a smooth simple rental today. I definitely recommend Drive Up Storage Norwalk.

Michael Greene

January 31, 2026

This facility is deteriorating rapidly due to lack of maintenance. Doors, gates, elevators etc. go broken for extended periods without repair. Common areas do not appear to ever be cleaned. Dirt, trash and debris are evident throughout the facility. Carts are scarce and completely unavailable during moderately busy periods. On top of all of that, rental increases are frequent and steep. It appears that the owners are riding it into the ground, squeezing all value out of the facility on the way down.

Andrew Wise

February 5, 2026

When you see your monthly rate, take that and 3x it, because that is where they will jack you up to after less than 1 years time. When I signed for my unit in May 2025 my tiny unit was $47/month. (No special promos or anything) They just emailed me that my rate will become $120/month next month. I made this chart using federal inflation data and my storage unit price hikes to illustrate.

Andrew Freeman

Lovely place. Nice people. Super clean. 11.20.25 - Follow up to this review after being here for 4 months. Still amazing, and great people. Big shout out to Malvin (not sure if correct spelling) super nice and helpful guy...would reco Drive Up in Norwalk to anyone in the area. Thank you!