The Storage Mall - Townsend

John Barlow

Mr Jerome was so helpful🙏🏼 It’s rare these days to find places that makes you feel valued as a customer, but that’s exactly what he did. Great communication, fast response times, and a positive attitude throughout. I’m happy to be a new new customer at the storage mall . Five stars for me thank you

Scott LaScala

We are new tenants and have been very pleased with the service we received so far, especially from Jerome, the property manager. He is a pleasure to deal with and took the time to answer all of our questions. We never once felt rushed. It's refreshing to meet somebody that is so customer-oriented. We could not be happier that we chose this facility for our storage needs. We feel supported knowing Jerome will be there for us as we fine tune our storage needs going forward. A+++!

Michael Newton

Great place to have a unit and or parking spots! Competitive prices and long time history in the MOT area of Delaware! I've had a couple units over the years and always have a great experience! Jerome is a helpful and friendly manager that's been there all the years I've been a customer!

Jerzy Wlock

JEROME IS THE MAN!!! I wanted to thank Jerome at the The Shopping Mall storage facility in Townsend, DE for being the nicest and most customer service oriented person that I had the pleasure of doing business with in a long time. He was punctual with our planned appointment to tour the facility and he was very accommodating to my 1.5 yr old daughter that I had with me. The facility as a whole was very clean and very easy to navigate through. Jerome showed us a 10x10 storage space (per my request) that was clean and easy to access as well. Jerome also wore a mask the whole time I saw him per The Storage Mall's guidelines for employees. Overall it was an excellent experience and I'm glad to be giving them my business!

Vincent Marvel

Jerome is absolutely the best, 100% the best guy to deal with. He made everything great, he is very accommodating, answered all my questions with ease and patience. He made us feel like family and not just a customer!!