Public Storage - Fort Myers - 11995 State Rd 82

James Gilbert

February 24, 2026

1: The App Door Access system for gate, doors and elevator never work! 2: Staff can NEVER help solve that or anything else! Care-less Attatude is Horrible! 3: Durring a conversation with the Office, the Manager asked what my rate was and three days later The Raised the the rent $50! I only had it a short time! Online pricing is Just a Scam! So , What Ever it's says your rental price is, Add $50 to that and then expect another increase in only a few months! 4: Carts stay Broken, if you can get one of only 4 we ever saw in the lobby! 5: No internal lighting in bins. I would NOT waist your time or effort with this Company. James

John Q Public

Preparing to sell my home and move out of state I rented a 10’ X 10’ unit to start making room. After a couple of months I needed more space so I got 10’ X 20’ unit. The process was easy and stress free. The price is reasonable for a clean, safe and climate controlled space with easy access to.

Kimberley James

I rarely leave reviews, but I had to for this one. Richard was truly a breath of fresh air. I had a complicated issue with my unit caused before he arrived, and he handled everything with professionalism, patience, and real customer care. He explained the situation clearly, resolved the problem quickly, and made me feel completely taken care of. In a world where good customer service is hard to find, Richard stands out. Public Storage is lucky to have him.

Fee Fee

Mr.Richard is by far the kindest and most helpful in the company! He’s always helpful and humble! Ten out of ten I highly recommend this location for your storage needs!

Gary Wilson

⭐️⭐️⭐️⭐️⭐️ Richard at Public Storage was amazing! He was super helpful, professional, and made the whole process quick and stress-free. He took the time to explain everything clearly and made sure I got exactly what I needed. Excellent customer service—highly recommend asking for Richard!