StorQuest - Gainesville/SW Archer

I am moving up to Gainesville and selected StorQuest for my storage needs. Based on some misleading information advertised on selfstorage.com, I thought the facility was 24 hours and planned my trip when that in mind. I called support for a separate issue and then found out that the facility was not 24 hours and that access closed at 10 PM, according to selfstorage. I was on track to arrive at 10 PM and called the facility itself to let them know. I then find out from Kimberly at StorQuest that they actually close at 9PM, which ruined my plans for that day because I would not make it by 9 PM. Kimberly was willing to come back out at 8 PM, after her office hours (the office closes at 6), to open for me to be able to move my stuff in. I didn't make it that night but the next morning I moved in without issue and Kimberly offered white glove service and offered me a free lock after the issue I had with the wrong information provided by selfstorage.com. I am more than happy with StorQuest and Kimberly and would gladly choose her site again for my storage needs

Wonderful staff and service. I feel safe when I am here.

Kim was very helpful and professional. She answered all of my questions. She explained in detail how everything worked, and even did a physical walk through with me to show how I would enter the facility. The facility was very clean and looked nice. The paperwork took less than 10 minutes to sign. I will definitely recommend StorQuest to any friends looking for a storage unit.