Extra Space Storage - 6364 - New Port Richey - Cita Ln

Frank Ybarra

I’ve had a great experience with this storage facility. The property is always clean, well-maintained, and I’ve felt completely confident that my belongings were safe the entire time. I also want to give a special shoutout to Bill. He was incredibly friendly, helpful, and accommodating from day one. Bill took the time to answer all my questions and made the whole process easy and stress-free. Overall, I highly recommend this location to anyone looking for a secure, clean storage unit with exceptional customer service. Bill truly goes above and beyond!

Bobby G

Dear Extra Space Storage Team, As a retired Publix manager and a motto of "Where Shopping is a Pleasure", I just wanted to take a moment to express my gratitude for the exceptional service I have received during my time at your facility. I truly appreciate the effort you put into keeping my rates below the average increase, which has made a significant difference for me financially. Moreover, I observed that the initial quote I received was a 50% increase, which seemed quite unfair. However, after reaching out to your team, I learned that it’s best not to just accept the first computer-generated quote without discussing it further. It was reassuring to know that your team is willing to revisit these rates. I would like to extend a special thank you to Bill, the store manager, for his assistance. His willingness to educate me about the options available and work with me to maintain my storage rates at a comfortable level speaks volumes about your team's commitment to customer satisfaction. Thank you once again for your attention to detail and your support. It is greatly appreciated. With respect, Professor Bobby Glass Alternative Medicine US Navy Veteran (AW/SW)

Donna Wall

I had an outstanding experience thanks to the manager of this New Port Richey store, Bill. He went above and beyond by walking me through and explaining multiple on‑site unit options, taking the time to make sure I found the perfect fit. That level of customer service is rare in this industry and truly set them apart from every other facility I called, visited, and have rented from past and present. Because of Bill’s professionalism, patience, and genuine willingness to want to help, choosing to rent here was an easy decision for me. Highly recommend!!

Cari Crosby

I had a wonderful experience renting my new storage space for my move to florida. Bill was amazing! He walked through everything with me and explained everything and got me all set up in no time. Thank you!

Bells

The manager, Mr. Caico, is extremely accommodating and friendly. If the algorithm increases your monthly rate, he'll swiftly take care of it if you consult him at the office. Also a good conversationalist. The units are pretty high security compared to other storage companies I've used, so there's no worries about theft. Climate controlled and very clean. Bathrooms are located on the first floor.