Extra Space Storage - 3285 - Decatur - Decatur Rd

Demetrius Moore

Ms. Donna at Extra Space Storage was absolutely amazing! From the moment I walked in, she was professional, patient, and extremely knowledgeable. She took the time to answer all my questions, made the entire process smooth, and genuinely cared about making sure I got exactly what I needed. It’s rare to come across customer service like this nowadays. She went above and beyond, and her positive attitude made a big difference. Extra Space Storage is lucky to have her — Ms. Donna definitely deserves a raise! Thank you again for everything!

Nikki Brown

I've been coming to this location for a while now, but today was what inspired me to write a review. I got a chance to speak to the new Store Manager, Donna Lewis and she was such a breath of fresh air. The store was clean and it smelled really good. I had some questions and concerns about my account and she was able to resolve it.

LeGree

Wow!!! I am so GRATEFUL FOR DONNA! She helped me pay my past due bill and gave me GRACE! Donna is the best! She keeps the building organized and clean! This location 2910 N. Decatur Rd. Store 3285 is the number #1 storage facility you must go to when storing your belongings! I’m a real customer and this is a real review! Everyone loves Donna and ExtraSpace Storage! Thank you again Donna!

Taylor Brown

This facility is clean, secure, and accommodates all our storage needs. The staff is friendly and helpful. Donna was AWESOME!!!! She answered every single one of my million questions and was beyond helpful!

Ryan

My experiences using this storage facility have been great. The customer service is way better than the last place I was using. Definitely would recommend!