Public Storage - Decatur - 1210 Clairmont Rd

The staff is great - I actually have three storage units at the site. The only, but big, issue I have is that one of my units is on a floor where it says it's climate controlled but the AC has been out for almost a month. I'm working with the staff to try to get it fixed now, but there are things in the unit that I will have to replace due to the heat. Face to face service is great. Getting something fixed of major importance, not so great.

I have rented storage units from this facility for many years. They are clean and very accommodating especially Sylvia who has worked there for many years. I appreciate Sylvia's thoughtfulness.

This Public Storage facility is very secure, well lit, clean, and air-conditioned. Zero complaints. One Public Storage employee, Sylvia, went out of her way to help me and wanted to make sure that I got the best storage experience. Aside from her very personable nature, she offered to exchange the moisture-removing box while I was away, and looked over my movers with me after they had almost bailed on me. She genuinely cares about Public Storage's clients. Sylvia is very helpful and you won't have to be lucky to work with her. She's there most days.