Extra Space Storage - 0729 - Chicago - West Harrison

d smith

I would like to commend the outstanding customer service I received. Khalid was professional, courteous, and extremely knowledgeable about the available storage options. She took the time to explain pricing, policies, and security features in detail, ensuring that I felt confident in my decision. The facility was clean, well-maintained, and secure, which reflects the pride and responsibility the staff takes in their work. Any questions or concerns I had were addressed promptly and with patience. Excellent customer service makes all the difference, and this experience exceeded my expectations. I would highly recommend this location to anyone in need of storage services. Khalid rocks.

Eric Delgado

Eisha was great! She was super friendly, knowledgable, and overall very helpful! I've used many storage lockers and she was by far the friendliest employee of one I've ever met! (Give her a raise!)

The La Toya Gadson

Khaliah was incredible during a very complex move. She was patient, calm, and supportive while helping me navigate a stressful situation. Even though she had other customers to assist, she stayed with me as long as she could, checking in and making sure I felt safe and supported. Her calm presence truly helped ease my nerves, and she made sure everything ultimately worked out. I’m very grateful for her care and professionalism.

j g

Khaliah She served me very well and showed the space, very polite and efficient. I highly recommend. The spaces are clean and organized.

Alex R

I’ve been using this storage for years and the staff is THEE best in the city in my honest opinion. Recently went back to change rooms and met Eisha for the time. She was so amazing, attentive and sweet (not to mention efficient). She helped me find another unit to consolidate my two units into one and it worked out to perfection. I appreciate you!