Affordable Family Storage-Bethel

Angel M

May 27, 2025

I just went today 5.23.25 and I can't express the anger I had when I saw the lock cut on my unit. Luckily nothing was stolen but then I find water damage on the floor and on my stuff. Worse I had stored a crib mattress to use when baby was 3+ months and it had mold and water damage and other baby things!! Horrible place, I don't know when this happen and I didn't receive a call or had my stuff moved to dry out. NOTHING from them. Do not go here! Take your stuff out if your stored there. How did this go unnoticed. Last I was there was 3 months ago storing my baby's stuff before he was born. I tried calling only to find out no manager was available till next week. Only a ticket was filed and hopefully get a call back from manager for a better explanation as to what happen. Again, DO NOT GO HERE

Melody Fuse

February 25, 2026

Other than the office hours this a nice place for storage Update so after writing this review I receive a message stating starting in March my payment will be higher now I haven't had the storage a year yet not even 6 months and im getting the rate raised by $10. So I asked and this is my response. It's attached to the review. So this is why my rating has changed.

kimberly hogan

February 16, 2025

I reserved online. That went smoothly. Unfortunately I wasn't able to reach the facility or get information . So i had to move my reservation out two days. Still could not reach any. I tried 4 times and even drove there. i finally paid online. I went to the facility and found my unit. its nice and clean. It didn't have a lock for me but I oaid for one.and the ceiling towel is falling down. I called 3 tomes and finally reached someone at the sister unit. He finally agreed to put in a work order for the ceiling towel. So i really wont be able to move in until that is done. . I was told to go find a unit with a green tie and just take the lock from there. I did that on Sunday. This has been the 2nd worst experience Ive had with a storage company. I want to be compensated for my time abs the fact that i couldn't move in. I am. Ot sure when the work order will be complete.

Robert Smith

Very pleased with the new management. Thank you for fixing the exterior doors. Very pleased with the new management and improvements. The cleaning crew was there today and just another improvement. The bathrooms and all aisles were very clean. They did a great job cleaning. Again I'm thankful this is no longer under the previous company. This has been a much needed improvement. Thank you

Danyell Cooper

July 30, 2025

I rented a storage unit and paid for four months up front. They offered me my first month Free of charge. Which would now give you five months in the storage unit. Now they have gone back and charged me for the Free month that they gave me. Ripe Off and false advertisement.