Extra Space Storage - 7809 - Stoneham - 54 Montvale Ave

Rebecca L

Kurt and Jeremy were extremely helpful with assisting me with my rental. Facility is clean easily accessible and convenient for me. Did learn when you get a notice that your rate is increasing to reach out to store management to see if they have any suggestions to secure a lower rate. I changed units to a different floor at a rate 1/2 the amount I was paying for my first floor unit. It was definitely worth the call.

Gopi Nair

I can’t imagine anyone having such an awesome (positive) attitude specially when the customer is frustrated and upset. I came in upset as there were some ‘human error’ issues but Debbie (person in charge) handled my issues extremely professionally. She heard me patiently and offered a solution. Thanks to Debbie, I will not go anywhere else the next time I need a storage space.

D Reid

Debbie was very nice, helpful and courteous. She went above and beyond to help solve an issue. She was working in the snow storm and was still polite and helpful.

Elizabeth Conlin

I had a Most Pleasant experience with Debbie in setting up my account and going through the details of the rental agreement and transaction. I am very pleased with my interaction and look forward to being an Extra Space Storage customer!

Mia Salone

November 18, 2025

the dealers who operate out of here make me uncomfortable. it was a creepy having them around when i moved in. and the floor where my unit is regularly smells of stank. maybe it's none of my business, except that it makes me worry about what i am storing here. and they might think about parking so other people can unload, i'd have thought they'd be more chill. it seems pretty obvious to me that they are either storing their stuff here or trading it, and that was just from being around during move in. so if i noticed it the people who run this place have to know about it. i suppose the dealers can pay their rent no problem!