Ridgeland Self Storage

Elizabeth Fields

October 1, 2023

I have no words. This is the worst business/ storage facility I’ve ever known. I have lived all over the country and had storage units all over. So I do not say this lightly. We first had our unit broken into with the lock cut without our permission and boxes smashed and glass broken from the staff saying they needed access to a junction box. After seeing things had been broken- they then lied and said they did not enter. We confirmed- they absolutely did. After getting our stuff out and into our home (we only needed the facility 5 months) we realized all of our furniture had been EATEN BY RATS!!!! The amount of rat poop and holes in all my furniture was devastating. I contacted Laura that works at the front desk and she hung up on me. I have asked for the owners contact and it has not been given to me. I am speechless that a business is run so poorly and heartbroken my expensive furniture/clothing has holes in it from rats. If we received a full refund from this place- it would not come close to covering the amount of damage that occurred while being here. If anyone knows who the owner is- I would really appreciate a phone call.

Anthony Greco

May 5, 2024

Purchased unit yesterday and the access code doesn't get me in. It's Sunday and they're closed and there's no emergency contact. I purchased a second unit online expecting the code to work. It also fails to gain access. UPDATE: Their call center wasn't routing calls and it was this review that finally got me a contact. A bit discouraging but happy to report that sometime reached out shortly after the review and got me an access code that worked.

James Stogden

Laura from Ridgeland Self Storage was very helpful with all aspects of our reserving a unit, locating the unit, and also with our moving out. Convenient location and good customer service!

Laci

January 3, 2025

There's no full time attendant they just come by

Josh Hinton

great place to rent!