Public Storage - Wayne - 1661 Route 23

The process of renting and obtaining my storage unit was very easy. The staff was very nice and explained everything. The only things I would add is I made my reservation online and requested that details be texted to me, but someone called me the next day. Also, the web site did not say you had to make an appointment with the property manager to get your unit, it only says to be there before the office closes. I was told I needed to make an appointment. Not a huge deal to me, but could be an issue for someone else. Overall, I am still very pleased with my experience

The facility was exactly what I needed. The space was clean and temperature controlled. I have used this location in the past and came back here again. Good customer service.

Rented a unit with my cousin today for her dorm room items during the summer and some things of mine. The whole process was quick and thorough. James is the manager there and welcomed us when we came in and gave us bottles of water to cool off from packing and moving all day. He showed us the storage and explained everything in detail, even including how to make sure the lock is properly put on. Apparently, some people do not lock their doors properly, but it was important for him to explain how this can happen. He even suggested something to keep the space dry to prevent our clothes and tv from getting ruined by humidity. He really cares about the people he deals with and I feel safe knowing he is in charge of the place we're keeping our things. My cousin and I recommend this location and James if you need storage. P.S. Congrats James on you and your wife expecting!