Devon Self Storage - 9179 - Yaphank

Carolann Hooper

Hi my name is Carol I had help today with a worker named Jason. He was a great great employee went above and beyond to help me in my situation. Very talkative Friendly nice guy ! Pleasure to have met him hope all is well

Lillian Cantone

I had an amazing experience with Jason at Devon self storage in Yaphank in New York. I needed a spot to put my camper as soon as I possibly could and he without hesitation helped me and had me go online and make my reservation and I had it literally INSTANTLY. Jason was helpful and very professional. My husband and I appreciate him!

Zhite Yu

December 30, 2025

The storage unit is very good and allows one to access it with the passcode most of the time, even during weekends when no one is at work. However, their advertisement of "first month free" is false, which brings my rate from 5 stars down to 3. I started the rental on 11/12 and scheduled to move out on 12/10, but I ended up paying $240. Upon online reservation, I was asked to pay $66.31 immediately. And then on 12/1, I got a bill of $173.70, which confused me a lot. I went to their office and asked the person working there, who told me that $173.70 was for the rental of November, and the "first free month" meant December, which was actually the "second" month. So then he told me that there is no hurry for me to move out on 12/10 as I had the unit free until the end of December, so I did and planned to later end the rental online following his advice. However, I could not find the lease ending option at the online portal and made a call on 12/26. The person on the phone then told me that I had to notify them 13 days in advance so there would be a follow-up bill for the 8 days that extended into January. I mean, WHAT? On the next Monday (12/29), I drove to the Storage office to end the rental and everything worked out smoothly. I asked specifically about the remaining bill and got a confirmative "no", which was a relief. Overall, the experience was a mixture of ease, satisfaction, disappointment, confusion, and deception. The unit is a solid 5 stars, but the service is at most 2.

Veronica Bethea

Thank you very much Jason and Jeremy for a great customer experience. Excellent customer service! The team was very professional, patient, and made the whole process stress-free. The facility is spotless. Highly recommend!

Candace Jordan

The experience is amazing, very professional and quick process. There’s no sign of worry for anything. Very thorough rundown on how things work and run in the facility. I recommend if you’re looking for fair pricing and respectful, kind, people to keep your belongings safe! James was very funny and encouraging as well! :)