Extra Space Storage - 3244 - West Seneca - Langner Rd

Jonathan Bendall

Chantel was very helpful and pleasant to work with. She made it very easy for me to refund my storage space so that I could lease a larger storage space. Its great having such nice people to work with

Peter Rowley

February 10, 2026

Had to edit my rating after some changes. I confirmed the promotion prices and the regular prices on sign up. Once the promotion was up I received the new per month prices as nearly double the regular rate. All to "meet industry standard". Service was good while there but nothing could justify the new prices. Thankfully its cheaper to rent a Uhaul for 3 hours than it was to go through another 2 months at this new rate.

Jim Dillon

Ive rented out units here and there and to be honest? Wonderful staff always helpful with anything ive had a question for or assistant's. Theres a woman by the name of chantel her customer service is beyond 5 stars always makes me feel welcome thank you chantel YOU ROCK !!

T K

November 14, 2025

I would give zero stars if I could. Rate was increased without knowledge. I received a notice which they then claimed was a error, that my things would be auctioned. They promised me 24hour access the the unit which is not the case. In fact, the other day I was LOCKED INSIDE OF THE BUILDING after 10pm. I called every number imaginable and could not get through to them. I was able to bypass the system and get out, but what if I couldn’t figure that out? I have still not received a response to the voicemails or emails I have left. Terrible customer service.

Tara Setser

Will absolutely never go else where! Chantel’s knowledge about units was beyond amazing! She helped me get exactly what I needed! Thank you so much again Chantel!