Public Storage - Charlotte - 7921 South Blvd

Albert Reese

I had an Exceptional Excellent Experience with Public Storage at the South Blvd Location. I was in the Hospital in ICU and I had fallen behind on unit. I was upfront with Will and he was able to help me with the Fees. I made a promise to him to make a payment and he will check out and see if he able to take care of the fees and stop the auction. I made the payment and he stop the auction. I am really relieved and I am very grateful and appreciate of Will and Public Storage Location at the 7921 South Blvd. They are great people.

Alvina Johnson

September 25, 2025

My storage was broken into. Which nobody from outside did it. Got into it with the manger who only has the key. Stole 9 pairs of my Jordan's sneaker, my timberland boots guess sneakers not only that my MK bags, coach bags, my moms ashes was in one of my sneaker. Broke my 55' tv, my coats. So much more i get piss off just thinking about it, all my fishing poles. Did me dirty.

Ana K

November 27, 2024

Choosing this place was our most terrible decision ever!! Our unit was broken into, they put a replacement lock but never notified us. Besides that, we literally witnessed people (guy in red) sneaking into the compound while we were in our car waiting for a police officer. The groundskeeper told us that the guy has been found on the property multiple times and is believed to be responsible for the invasions. He doesn’t have a code!! What we saw was him crawl under the massive gap beneath the gate and the individual in black wait by the fence on South Boulevard. Groundskeeper kicked individual out so unfortunately we couldn’t prove what his intentions were. The individual in black carried a large and seemingly heavy bag. We think he hands tools through the fence to the other tug so he can break the locks. After he was kicked out, the other individual walked back to the front of the gate to join him and they walked away empty handed. This was at ≈8pm. We have reached out to management, but she didn’t pick up the phone. Given our experience, I suggest you stay away from this place!

K B

October 15, 2025

Moved in with my rate being $18 a month and the customer service agent told me it would be this same rate for a year and now all the sudden I’m getting charged $48 a month almost triple the amount I signed up for. Now I’m being told rates can fluctuate monthly depending on the demand. Been calling and leaving voicemails for 2 weeks now and finally was able to get ahold of someone from the billing department who said they couldn’t help me unless I was eligible for a rate decrease. Would not recommend renting from any of these public storage facilities unless you want to be charged way more than what you intended to pay.

Dedrian Kay

December 27, 2022

DO NOT MOVE INTO ONE OF THESE STORAGE UNITS! My storage unit was broken into and after filing a police report the police officer informed me that 20+ units was broken into but the company was unable to get ahold of anyone. No one contacted me to inform me that my storage unit was broken into and my items were stolen. Instead, they locked back up my storage unit and now I cannot get ahold of anyone. The main door lock was removed and they still haven’t replaced it. No wonder someone was able to break into 20+ units. They are negligent please put your items somewhere else! UPDATE: nothing was resolved even though my unit was broken into and no one contacted me. I spoke with the manager and she was trying to blame me and told me to pay for the month. They could’ve at least took care of the balance. Also, DO NOT get the orange door insurance they are just as useless. I haven’t spoken to anyone even though I put a claim in October and we are now in December. Hopefully this helps someone else because this is a nightmare. If you have items here MOVE THEM people are able to get in without a code & have a good lawyer because it can potentially be an inside job.