Public Storage - Akron - 80 W Waterloo Rd

Talent Management Department

Ervin provided truly exceptional customer service. From the very beginning, he was attentive to my concerns and made sure every one of my questions was fully answered. During a stressful time, he helped me feel comfortable, supported, and much less overwhelmed. What stood out the most was that he had already listened to my voicemail and taken the time to research everything before returning my call. That level of care, preparation, and professionalism is rare and deeply appreciated. His thoughtful approach genuinely restored my faith in human service and customer care. Thank you so much, Ervin — you turned what started as a very difficult day into a much better one. Your kindness and dedication did not go unnoticed.

Joseph Valenti

Demetria and Heidi are a hell of a team They were not only quick and efficient helping me get into my locker. But their personality is out of this world. Can’t wait for another chance to win a locker here. Good people.

Cassandra Carlevale

Stacy was extremely polite and helpful. Got me into my new unit quickly . Very happy with the customer service .🤩

Michael Bobo

Stacie was so helpful. She was amazing and took time out to help me. Give her a huge raise.

precious jones

Demetria was the best. She had great Customer service and always had the answers for all my questions and concerns. I tend to always come at busy times and she was able to handle the rush of customers still with a warming greeting and fast service.