Extra Space Storage - 8174 - Columbia - Decker Blvd

Trey Hendrix

I had a great experience with this storage company! Signing up was quick and effortless, and the staff were incredibly friendly and helpful every step of the way. Accessing my unit is super easy, which makes storing and retrieving my items a breeze. Highly recommend for anyone looking for convenient and stress-free storage!

Variety Consulting LLC

I had a very good experience recently with the facility and staff. Sylvester was very helpful and personable. Rick is very approachable and relatable. Excellent qualities for a manager. Due to the nature of my job, I interface with a LOT of business owners and managers. Rick is very memorable and professional. I HIGHLY recommend this facility for the management and security. All units are climate controlled and there are many secured entrances.

Robin Ackerman

January 7, 2026

Update...Ive been banned from all ESS due to the following. On Oct 28th, I won an auction at this location. I arrived the same day, paided the $100 cash deposit required but all storage companies. I signed the paperwork. As I went to insert my card in the machine to pay for the unit, Rick stated they do not accept credit card and that it was cash only for auctions. Other storage companies do and I didnt know this one was different (I did win one a year or so ago from this company but I do not recall it being cash only). I won in the past with varies other storage companies and all accepted cards (for bid wins). I did not know this site was different. The same day, after my bid was in, I found out with the government shut down, I would not be paid on Nov 1st. For that reason, I was not able to pay cash, only credit card. I gave him back the paperwork and he gave me back my cash deposit. Afterwards, I read Extra Storage Spaces fine print and it did state cash only, but by that time, it was too late and the bid was won. Even if the bid had not yet closed a bid cannot be retracted, once submitted. As a result, Rick reported that I did not claim my unit and thus my account has been suspended for ALL storage unit company's, and not just for Extra Storage Space. He took away a means for me to make money and pay bills during the shut down. Our conversation was professional, never rude nor disrespectful. I can only assume Ive been banned for leaving this review, so I updated as such.

Caroline Dennis

Process is professional and easy. Digital access means I’m flexible and always have access to my storage space. Rick is kind and helpful. Space is clean and feels safe. Rick is helping us access our space since we forgot our key.

Nicole Edmond

Rick (manager) was extremely thorough and pleasant throughout the entire process. The facility is clean and inviting, and I am confident that my loved ones items are protected.