Storage Sense - Greenville

Eric Waldron

Excellent clean facilities, great value for a climate controlled storage building. They often offer move in specials and have a referral program where you and a friend can earn $50 which is essentially a free month of storage. Wendy in the office is incredibly helpful and professional. I had issues with the my entry passcode when I first moved in and she got it sorted out in no time. I've dealt with other storage facilities in Greenville and this was by far my favorite in terms of price, quality and staff.

Matthew Taylor

My wife and I visited 7 facilities in Greenville for the right fit. Storage Sense stood out immediately. It was the cleanest/safest by far & the store manager Wendy at the office was sweet, professional & accommodating. They even have new smart units that we are getting.

Talaya Giles (September Sunflower)

May 27, 2024

One star for convenience. I was holding off on writing this review since I do have an open case with them. Some time between December 2023 and January 2024 my storage unit was broken into. I was not alerted of this. I thought my items were safe and I had full confidence in these people and this facility. Due to the gross negligence and lack of patrolling and even making sure locks were still in place my unit was robbed. They took anything valuable. They stole my documents with all of my personal information in it. They stole my late mother’s items. Items and memories I’ll never get back. They stole over 3k worth of photography equipment that I can’t fully get replaced because the limit of insurance is 3k nothing more. Nothing less. They stole medical equipment. My custom strawberry dress that was $450 +. They stole my custom cardigan that was over $200. No telling what else was taken. I was told the time frame they had some break ins by a Caucasian man with the words “HA HA HA” tattooed across their face who abuses substances. Said that this person discovered that my unit amongst several hit a blind spot of their cameras ( why is there any blind spots. May want to get that fixed. And from what I see it has not been fixed.) and my unit was targeted. My unit is/was 1107 so good luck if you have one on that row. Said they would break in through the back door because the lock was janky. Why? I live in west Texas. Over a days drive away. I can’t pop in here and check on my items. I shouldn’t have to. NO ONE CALLED ME TO ALERT ME OF THIS. From my understanding a police statement wasn’t done either. I had to do one myself. I was told since I had a padlock it was easy to break… how am I to know that. Why wasn’t I advised to just buy a lock from them? Was a few days late with my payment. Life happens and I expected to pay a late fee. But I could never get through to explain that I would be paying. They had already cut my lock. Threw the lock in my unit and basically said eff me. Feels almost like it’s something they look forward to doing. I’m not sure how it works in the storage world. But my unit was said to be in the beginning of auction but they can stop it. Now I’m confused because I’m thinking they maybe got first dibs on items in storage units. I have nothing to base off of this. Just a theory. Why would some random man take a fat girls dress? A custom one at that. I moved to Texas and I had the impression that I would be coming back to get my items when I visit my oncologist out here. To say I’m devastated is an understatement. I’m here at my unit close to tears sitting here writing this in front of my unit that I bought in confidence. I’ve sent them two people to store their items here. I’ve attached photos of the ceiling. Why is their no cameras here? If theirs one near the entries how did a criminal on drugs get in. I’m just so upset PLEASE LOOK ELSEWHERE

Cindy Lingerfelt

A big shout out to Wendy!! Thanks for being such a great help when I needed it most!!! Your kindness and understanding speaks volumes... Cindy L. 1285

Pam Cotton

Wendy was pleasant and knowledgeable. She answered all of my questions without making me feel like a nuisance for asking so many. Facility is clean with great security. Providing the use of a dolly was an added bonus!