Decherd Lock Storage

Stephanie Lee

I had a great experience setting up my unit at Decherd Lock Storage. The facility seems clean and secure, but the real highlight was the customer service. I spoke with John, and he was incredibly helpful. He had extremely incredible patience as I tried to complete the paperwork while my toddler was throwing an absolute fit in the background. Dealing with a crying kid while handling business can be stressful, but John remained calm, professional, and understanding throughout the entire process. That level of patience is truly rare and very much appreciated. Thank you, John!

Belinda Alexander

Easy to deal with. Ease of payments upgrades very nice. Containers seem clean. Thank yoi so much for the service.

Gary Dillon

It was a bit confusing without first hand doing business with someone but you guys !!! Y to u definitely have a star customer service representative in your corner .It did not matter which company I chose to call for information on attaining a storage unit John was an absolute joy to have him guide me right through the process with a happy and of course professional attitude ! We had a few jokes and it seemed more like we were old friends catching up on what's new and I'm a hands on person but John gave me any attention I needed to get the ball rolling he stayed with me on the phone right up until I unloaded my first load ! Still haven't found my phone but that was my own forgetfulness !!!Thank you John I have now named you my storage go to guy lol really you were a wonderful help and a lot of fun to visit throughout my journey !Johns the star today Your the best thanks again He needs a promotion guys ,raise ,lunch some kind of treat for his great effort in doing his job

Mitchell Turrentine

November 24, 2025

Appears to be the most reasonably priced storage in the area. Units are clean and well kept. My only complaint is their app that you use to pay is not too intuitive and is sometimes misleading on amount owed.

Justin eck

Ishmael was very great to work with he was able to get me a unit with no issues at all I will definitely recommend others to use this place and use him