Extra Space Storage - 0272 - Bedford - Airport Freeway

Destiny Alberter

Jeanna was a huge help in getting our unit set up & solving some move in problems we faced. Great customer service, clean units, and nice property! Recommend!

Kirk L

January 10, 2026

This site was great for my needs. The reason for 1 star is because after 6 months after I had leased a parking spot for my utility trailer, they more than doubled my rate. When I called to ask if this was a mistake they said no and offered a 10% discount which was still double my original rate. To add insult to injury, after I informed them that I would be moving out at the end of my lease, a few days later I get a call from them saying they had noticed my trailer gone and wondered if I was moving out early. I informed them that I paid for the spot until a certain date and I planned on using it until then. All good, right? Nope. I get a call a week later asking again if I was moving out early. I repeated what I had said last and told them they could have the spot back now if they gave me a prorated refund to which they said no. These guys basically do a bait and switch on the rates and I feel for people who rent storage units and have to pay ridiculous rate increases or take the time to move. Renter be ware.

Chametria Anderson

Ms.Tora was so sweet and helpful! The process to getting our storage was very prompt and fast! She was a great help and I would highly recommend this location if you are looking for a storage. Thank you Ms. Tora!!!!

michaela robinson

Tora was so helpful with everything we needed! She was very sweet and accommodating.

SKRILLA Godzilla

Heath was a awesome great experience he was very patient with me on getting a unit and that skill are hard to come by these days thank you Heath !