Public Storage - Frisco - 8388 FM 423

Natalie Cantu

I had a great experience with Public Storage thanks to Corey! He was super helpful in getting me ready to move out of my storage unit and made sure I didn’t incur any additional fees. He explained everything clearly, was very attentive, and went out of his way to make the process smooth and stress-free. On top of that, he was extremely nice and professional throughout. I really appreciate the excellent customer service—thank you, Corey!

Courtney Schleder

Went to go look at my unit before moving in my stuff later this month, Corey was the manager there and he was so kind and answered all of my questions! Although it was not the most convenient time for him, I never felt rushed or like he was in a hurry!

Kiersten Mumm

November 18, 2025

The customer service here is extremely disrespectful. Getting in touch with a property manager is near impossible. You have to make an appointment and come in person. They only offer discounts to rent once per year and otherwise increase with "no cap or lock in rate" so you could be charged thousands of dollars per month in theory. Not sure I would like to try that out. They offer "promotional" rates online, so while you are paying hundreds of dollars more than the online offer, they will let you know that they will adjust your rental rate depending on "market demand." When you ask the customer service representative, just know that they will never answer you directly and will speak over you in a very disrespectful manner. I do not recommend this rental facility.

Leah Car

Mr. Corey was so very helpful, knowledgeable and very professional. He knows every detail of his job and provides comfortable processing. He speaks with intention and will make your move-in process easy!

Tam

Corey was amazing with getting me set up. He went above and beyond for getting me a specific unit that was available but wasn’t allowing him to book it. He solved the problem & got me the unit I wanted. He was very knowledgeable and professional. I highly recommend booking with him & this location.