Public Storage - Sterling - 45980 Old Ox Rd

A Spencer

Michael was great to work with! He helped me understand exactly what I needed and helped me gain access to my unit. Thanks again!

Markeith Warrior

Property Manager at 45980 Old Ox Road was very helpful and informative I believe her name was Kaela I apologize if I got that wrong…but nevertheless I would recommend her site to anyone needing storage space in the area!!!!

Matthew Pick

December 12, 2025

SCAM. Classic bait and switch. I signed a contract for a storage unit at a certain price, then after moving in and setting up auto-pay, they doubled my rent without any notification. I would steer clear of this business and their shady practices

James

October 29, 2024

Before I get into the details I just want to point out that the on site staff gets five stars. They are amazing, always present and very helpful. The actual floor space is always spotless due to their effort. That is the only positive thing I have to say. Most of the negative feedback is due to the industry standard of continually raising rent prices to the point where you have to decide if it’s worth it to move all your stuff out or deal with the rising prices yet again. It’s a predatory business tactic and industry standard or not it is shameful to treat people that way. Ok so you charged me well over double rent when I left then when I initially became a customer, have any facilities improved? No. There is no bathroom access outside of normal business hours so if you come at night or on the weekend you have to leave the gated area and go to WaWa to take a leak and get some water. Also there is a big issue with carts. Most carts are ragged and beyond repair. I have yet seen one mattress cart that won’t topple over if you have larger than a full size mattress. On top of that there isn’t enough carts when it’s busy and often you will have to wait for a cart to be returned before you get started. Honestly these two problems are fine and dandy with me before you jacked up the rent to kingdom come. Lastly all my items in the rear of the unit were covered in mouse droppings. I didn’t have any food items stored in there and all clothes were washed before storage so this wasn’t on my end. I understand most storage units deal with pests but again, you jack up my rent for no reason you must do a better job. See attached photos. There was actually a lot more mouse poop. I started to clean it off before I realized I should take some photos. Gross. I don’t recommend this place, look elsewhere.

Sheila Moghadam

April 30, 2020

Do not store your stuff here they have a rat infestation! All of my things were ruined! You can't put a price on sentimental things but ezStorage is not willing to do anything to compensate! I was a customer for 3 years and finally came to see all of my things ruined... here are just a few pictures