Public Storage - Westlake Village - 30921 Agoura Rd

Great place to store your stuff but communication is rather spotty. earlier this week I was given notice that my bill was about to be overdue on the day the bill was considered overdue they told me they sent me an email with my statement which I never received and told me I was going to have to pay a late fee for an overdue bill even though I never received my statement. I requested that they send me a physical copy of my bill every month so that it never happens again but I was told that the company only sends emails. so i ended up paying an overdue charge on my bill that I never even knew about until it was overdue. so the facility is great the communication not so much